How it works
From quote to delivered in five simple steps
No account needed, no haggling, no waiting around for someone to ring you back. Here's exactly what happens when you book with Send Same Day.
- 1
Get an instant quote
Enter your collection and delivery postcodes, add as many stops as you need, tell us what's going and when. You get a full price breakdown on screen — no waiting for a call back.
- 2
Book & pay online
Happy with the price? Pay securely by card in full — that locks in your slot and the vehicle, and you get a booking reference straight away. Business customers can apply for a credit account and be invoiced instead.
- 3
We collect
Your driver heads straight to the collection address. Around Huddersfield and Kirklees that's usually within the hour. Goods are loaded, secured and photographed if needed.
- 4
Track it live
Use your reference on the Track page to follow the job through every status change — collected, in transit, out for delivery — with email updates as it moves.
- 5
Delivered
We capture proof of delivery — photo and signature — which appears on your tracking page. Pay the remaining balance in one click and download your receipt or invoice.
Before you book
Cancel more than 24 hours before collection for a full refund minus a £10 admin fee. Inside 24 hours we retain 25%, inside 2 hours or on a same-day booking 50%, and once the driver is dispatched or the item collected no refund is due.